Frequently Asked Questions

What are the qualifications?

  • Must be a Weatherford water customer and in good standing.
  • Own or rent home/duplex that was built prior to 1994; and
  • Home must have existing high flow toilets over 3 gallons per flush (gpf). Toilets that use 1.6 gallons per flush do not qualify for replacement.

Can I apply if I rent?

Yes, you can apply if you rent a home or duplex. Renters are required to have their landlord complete the Landlord Consent Form, which must be submitted with the application for processing.
  • Apartment renters and commercial properties are not eligible for this program at this time.

If I'm a landlord or property owner, can I apply for more than one toilet for different properties?

No. At this time, we will only allow one toilet per property, per program issuance. Property ownership will be verified through the Parker County Appraisal District website.

What kind of toilets are available through the program?

Toilets available are manufactured by Glacier Bay. These toilets are designed with a high performance bowl for superior flushing power, and using no more than 1.28 gallons per flush.
  • Full specifications are available for the standard round and ADA-approved toilets. ADA toilets require doctor's authorization for approval.

If I request an ADA toilet, what kind of doctor authorization is required to submit?

You'll need to submit either a disability statement from your physician, a copy of your permanent handicap vehicle tag, and/or license plate.

How can I determine if my toilet is high flow?

To see how much water your toilet uses, look for a date or number stamped in the porcelain. Look under the tank lid, on the tank wall or near the seat hinge. The date is the year it was manufactured, if followed by L, represents liters of water used with each flush. Based on the year, the toilet uses the following gallons of water per flush (gpf):
  • Before 1980: 5 to 7 gpf (gallons); 18.93-26.5 liters
  • 1980-1994: 3.5 gpf; 13.25 liters
  • After 1994: 1.6 gpf; 6.1 liters

What are the color choices?

Toilets are only available in white.

Who pays for the installation?

The homeowner is responsible for installation within 30 days of receipt. The City of Weatherford is not responsible for installation costs or related installation expenses.
  • If you choose to install the toilet yourself, here is how-to video to assist you. Also available is an installation guide for the standard round and ADA model for you to review.

Do I have to apply for a building permit to replace my old toilet?

No. If you have been approved for a toilet replacement under the Reduce the Flow Program, you will be exempt from applying and paying additional fees related to this permit.

How do I dispose my old toilet?

After installation, you may leave your old toilet by the curb on your scheduled trash pick up day. There are no additional charges and/or fees to dispose through the sanitation department.

Can I be reimbursed if I have already purchased a high-efficiency toilet?

No. Reduce the Flow is a distribution program and does not provide rebates. Therefore there are no reimbursements for previously purchased toilets.

Can I email an application?

Applications can be SCANNED and emailed to This will ensure a signature of agreement. You can also hand-deliver or mail to: City of Weatherford Water Utilities, 917 Eureka St., Weatherford, TX 76086.

What is the process?

If you qualify for this program, you will receive a voucher via email with instructions to pick up. You will have 30 days to install the toilet from the pick up date.

How long will it take after I submit my application to find out if I am approved?

Please allow 1-2 weeks for processing after application submission.

After the allotted number of toilets for this year are gone, will you maintain a waiting list for the following year?

No. After all budgeted funds are depleted, applicants will be contacted and advised to reapply the following October. A waiting list will not be maintained, nor applications accepted until the new program year resumes.

Why is there an inspection?

The Reduce the Flow Program's goal is to realize water savings by replacing high-flow toilets with new water efficient models. The inspection is to verify that the new water saving toilets have been installed toward this goal.

What happens if I fail to install the toilet within 30 days from pick up?

You will be required to return the toilet prior to any installation or a charge for the cost of the toilet will be applied to your City of Weatherford account. The standard toilet is $66.09 and the ADA model is $72.85.

What is the warranty?

The Glacier Bay toilet carries a limited lifetime warranty. The City of Weatherford assumes no responsibility for defects or performance problems. Direct any warranty issues to 1-855-434-5224.